Why Whatfix stands out

Digital adoption platforms are not the same. While DAPs share similar features, there are core functionality and differentiators that make Whatfix the most trusted digital adoption partner – from its patented technologies, customer-centric approach, and multi-product offering.

COMPARE WHATFIX VS. THE REST

	Easy no-code content creation and management Content authors effortlessly create and maintain contextual in-app guidance across any application with a no-code visual editor and powerful element detection capabilities.
	Adoption anywhere on desktop, mobile, and web apps Whatfix supports in-app content creation on desktop, mobile, and web applications. iFrames and Citrix-built apps are supported, and our DAP for Mobile is purpose-built for optimal mobile experiences. Whatfix’s end-to-end DAP solution provides bespoke, custom solutions specific to any application.
	Your dedicated DAP partner Whatfix provides comprehensive, white-glove customer onboarding and success services for every customer. This includes a dedicated customer success manager, a DAP program manager, content authoring support, Whatfix University, and certification programs.
	More than DAP Whatfix is more than a DAP. Product Analytics enables organizations with no-code event tracking and Mirror provides virtual, hands-on user training via replicate sandbox environments.

The Competition

	Technical skills required Creating and maintaining in-app content requires knowledge of CSS for content creation and jQuery for element detection, leading to complex learning curves and tedious content maintenance.
	Primarily supports mobile or web-based applications only Most DAP competitors only support web or mobile apps – but not both. Few DAP vendors provide desktop app, iFrame, and Citrix support.
	Basic analytics on your DAP-built in-app content Most DAPs provide guidance analytics on in-app content usage and lack the ability for custom user event tracking, requiring third-party integrations with an analytics tool like Mixpanel, Amplitude, or Whatfix Product Analytics.
	No sandbox environments for hands-on training Whatfix is the only DAP that provides organizations with a no-code tool for quickly create replicate sandbox environments of your enterprise software, allowing you to conduct beta user tests and train users without impacting your operations and application data.

“Whatfix reimagines our training. The DAP is easy to use – even for non-technical users. It supports in-app guidance across any interface and platform. And it’s so easy to update materials, we can keep pace with the system changes. Looking back, Whatfix was one of the best decisions we have made.”

- ABBY ESSIN | SR. MANAGER, OPERATIONS SERVICES

	WALKME	PENDO	APPCUES	USERPILOT	USERLANE
In-App Guidance
No-code content editor
In-app resource center & knowledge aggregation
Field validation
Auto translation
Surveys and polls
Usage analytics
Export content to PDFs, video, LMS
Create sandbox environments for user training
Desktop support
Mobile support
Citrix-app support
SCORM compliant
Product Analytics
No-code custom event tracking
Auto capture basic user events
User funnels and journeys
Cohorts
Real-time & retroactive data
AI-powered insights
Customer-Centric Approach
Dedicated CSM for all customers
Content author training
DAP program manager
24/5 support

See Why Software Clicks Better With Whatfix

See why companies choose
Whatfix over the competition

“Whatfix has helped solve many of our new user onboarding issues, and having Whatfix as a single centralized place for the latest training documentation is a game changer.”

ALAN C | SR CONTENT DESIGNER

“Whatfix Studio UI is easy to use, we can customize onboarding flows and add specific tooltips per account. We can identify problem areas our users face and take actions based on analytics.”

PRAVEEN R | HEAD OF PRODUCT MARKETING

Ready to Whatfix?