As you implement a new enterprise software application or undergo a large organizational transformation, your adoption and implementation strategies play a critical role in their success: from rollout and user onboarding, managing change, and optimizing processes that help organizations achieve their business goals.
You’ll likely need a digital adoption platform (DAP) to onboard your employees with these new processes and technology changes. DAPs solve the problems of low software adoption, helping organizations empower their employees with better application training and support. In fact, IDC’s Future of Work Report predicts that 80% of large organizations will implement a DAP to support users with embedded workflow support and in-app guidance over the next two years.
DAPs specifically provide organizations with a no-code solution to create contextual in-app guided content such as interactive walkthroughs, step-by-step tutorials, checklists, tooltips, field validations, and more—all layered directly on top of the digital apps and processes employees use daily.
But not all DAPs are created equally. One common DAP that might make your shortlist is Spekit. How does Spekit stack up against the best digital adoption platforms? We answer this question – and others – in our Spekit comparison guide.
What are the best alternatives to Spekit?
- Whatfix
- Pendo
- Guru
- Apty
- WalkMe
What Is Spekit?
Spekit is a digital adoption platform that was originally designed to integrate with Salesforce. It solved the problem of low Salesforce adoption, provided a better way to train and onboard new sales hires, and close more deals by providing employee support and sales documentation, in the moment of need.
Spekit platform has since expanded to help organizations with onboarding, training, change management, remote team management, knowledge sharing, sales enablement, and overall digital adoption.
Spekit Pricing
- Spekit Basic: $10/user per month
- Spekit Premium: $20/user per month
- Product guides & in-app messaging add-ons: $5/user per month
The main difference between tiers is that the premium pricing tier includes more advanced analytics and engagement features, as well as premium support and a dedicated customer success manager.
Here is the annual cost of Spekit by various team sizes:
| 25 employees | 50 employees | 100 employees | 500 employees | |
| Spekit Basic | $3,000/year | $6,000/year | $12,000/year | $60,000/year |
| Spekit Premium | $4,500/year | $9,000/year | $18,000/year | $90,000/year |
Spekit is expensive for large teams or organizations planning to scale, and its basic pricing tier offers limited support options.
But even if you’re willing to spend that kind of money on a DAP, you may want to shop around for alternatives to Spekit to see what features they offer.
4 Reasons to Consider a Spekit Competitor
During your DAP research process, you’ll come up with a list of requirements for your digital adoption platform. However, here are four main reasons that you may want to consider a Spekit alternative:
1. It was built specifically for Salesforce
Spekit is one of many DAPs in the market, and to differentiate itself from the competition, it was originally designed with only Salesforce users in mind. You can see this by visiting the Spekit website, as almost all of its visuals are based around the Salesforce suite of products.
While using Spekit across various other applications is now possible, the platform was customized and built with SFDC in mind. If you’re looking to drive employee adoption of non-Salesforce applications, many other DAPs may be more aligned with your needs.
2. It lacks content customization capabilities
Another major limitation of Spekit is that its in-app content creation tools are minimal.
Organizations that use Spekit can create in-app content but can’t customize how this in-app guidance looks. This means disconnected branding from the rest of the organization’s brand, causing friction in the overall team member experience. Many Spekit users highlight this in their reviews of the platform, and it can cause some users to feel distracted when using it on certain applications.
3. No support for desktop applications
Spekit is built for web-based cloud products that are accessed for the web. Spekit is not compatible with desktop applications that are hosted on-premise. This means industries with data-security concerns (ie. industries like healthcare or insurance that have lots of regulation, or enterprises with highly-sensitive user data) who are required to use desktop applications will need to look for another DAP solution to provide in-app guidance to their end-users.
4. It has limited support features
As mentioned, the entry-level pricing tiers of Spekit lack advanced support. In order to have higher levels of customer support, as well as a dedicated account manager, organizations are forced into a premium pricing bracket.
5. Spekit is expensive for larger teams
Spekit is a fantastic solution for smaller teams. However, for enterprise sales teams or organizations expecting to expand rapidly, Spekit is an expensive option. Lacking a customizable solution for enterprises and being priced on a “per user, per month” tier, its contract cost quickly because of out-of-control.
6. It’s not SCORM compliant
SCORM (or Sharable Content Object Reference Model) is a set of technical standards for developing interoperable learning and development content. If your learning (or digital adoption) platform(s) are SCORM-compliant, you can export content from the platform to any other SCORM-compliant learning tool & it will behave as if it was developed natively — as they share the same content format.
Spekit is not a SCORM-compliant DAP, meaning L&D developers can’t lock users into their learning ecosystem. This means they’re unable to export in-app content directly other learning technologies (like your LMS).
Whatfix is the only SCORM-compliant DAP, allowing L&D teams to export their in-app content and guided flows into other formats like PDFs, PPTs, and Google Docs – and integrate those directly into their LMS and other L&D tools.
5 Best Alternatives to Spekit
In this review, we’ll explore the top five DAP alternatives to Spekit. We’ll take into account user feedback, features offered, target audience, pricing, and other relevant factors.
1. Whatfix
- G2 Review Rating: 4.7 out of 5 stars, across 273 reviews
- Price: N/A – contact for a custom quote
Whatfix is a digital adoption platform alternative to Spekit that has been named a Leader in G2’s Digital Adoption Platform category for 4 straight years. Unlike Spekit, Whatfix provides solutions for organizations to drive adoption and create in-app guidance for not only employees applications like your CRM, HCM, and ERP – but also for customers-facing and partner-facing solutions, like a custom web portal, SaaS platform, or mobile app.
For employees, L&D teams leverage Whatfix to create more effective training and onboarding and provide on-demand performance support. Whatfix is an excellent internal solution for organizations to drive change management and accelerate digital transformation efforts.
With Whatfix, organizations are enabled with a no-code platform to:
- Create in-app guided experiences that empower employees on their technology platforms, such as product tours, process walkthroughs, onboarding task lists, smart tips, field validations, and more.
- Provide contextual self-help support to employees inside their apps, with a wiki that overlays digital applications. This self-help wiki presents contextual support documentation to employees depending on where they are inside an application, automatically crawls your knowledge repositories to bring help into your applications, and tracks user search trends to identify areas of friction within your applications.
- Capture user behavior analytics that allow organizations to track custom events, map user flows, build end-user cohorts, measure feature and process adoption, and more.
For external use cases, Whatfix helps customers thrive by creating better customer onboarding experiences and self-help support tools.
For product teams that have user-based problems, Whatfix empowers product managers to create better UX experiences such as product tours, in-app notifications, new feature release campaigns, and understand user behavior with advanced event tracking analytics – all without the need for developer and engineering support.
Key features that differentiate Whatfix from Spekit:
- Integration with all major SaaS applications
- Customizable content creation tools
- Embedded, searchable self-help knowledge base
- Auto-translation and content repurposing
- Advanced product analytics with no-code, explicit event tracking
Here are a few additional reasons to choose Whatfix as your DAP:
- Easy installation: While WalkMe installation requires some technical knowledge, starting with Whatfix is as simple as adding a browser extension.
- Automated content creation: When you create walk-throughs, Whatfix automatically generates the information in multiple content formats, including slideshows and videos.
- SCORM Compliance: Whatfix’s SCORM-compliant packages enable you to easily upload walk-throughs to your learning management system (LMS) to create interactive courses.
- Contextualized guidance: Whatfix offers relevant walk-throughs and self-help articles, depending on the person’s role and their location within the application.
2. Pendo
- G2 Review Rating: 4.5 out of 5 stars, across 1,206 reviews
- Price: Not available, but public reviews say lower-tier prices start at around $12,000~ a year.
Pendo is another digital adoption platform competitor to Spekit. While Spekit’s core use case is for organizations to drive software adoption across its employees, Pendo’s core use case is for companies looking to solve its external, user adoption challenges.
Pendo empowers product managers to create product tours, onboarding experiences, and other in-app messages and guidance to help users reach their “aha!” moment and drive product adoption to reduce customer churn. Pendo also offers powerful implicit event tracking analytic features, allowing companies to capture and learn from their users’ behavior.
3. Guru
- G2 Review Rating: 4.6 out of 5 stars, across 1,512 reviews
- Price: Starter tier is $5/user per month, Builder tier is $10/user per month, Expert tier is $20/user per month
Guru is the only Spekit alternative that isn’t a digital adoption platform on this list. Guru is an internal wiki platform for companies, allowing employees and leaders to document key processes and workflows into one centralized hub.
Guru integrates with most software platforms that allow employees to find the right information and documentation in the moment of need. It eliminates the messiness of not being able to find process documentation, helps highlight important information, streamlines internal communication, and fosters a knowledge-sharing culture.
4. Apty
- G2 Review Rating: 4.8 out of 5 stars, across 125 reviews
- Price: N/A – contact for a custom quote
Like Spekit, Whatfix, and Pendo, Apty is a digital adoption platform. Its one of the newest players in the DAP market, and primarily is marketed towards enterprise companies who need to create better in-app experiences for their employees to be more productive.
With Apty, L&D teams and sales leaders are empowered to create in-app guidance content that assists their sales reps through various workflows, with the goal of closing deals faster. It also helps align business goals to deliver more productive workflows and adhere to various industry compliance requirements.
5. Walkme
- G2 Review Rating: 4.5 out of 5 stars, across 280 reviews
- Price: N/A – contact for a custom quote
Like others on this list, WalkMe is a digital adoption platform and one of the biggest competitors to Spekit. WalkMe provides sales leaders with the tools to create in-app guidance and support to better use sales software, as well as improve knowledge sharing across key sales strategies that are working and various how-to documents and tutorials.
WalkMe targets enterprise companies, but reviews state that its one of the most difficult DAPs to set up, with a steep learning curve and complex interface.
