Exploring the Best ClickLearn Alternatives?

Our comparison guide explores the best alternatives and competitors for ClickLearn, specifically for those looking to enable software users with embedded workflow support and contextual support to drive user productivity. You’ll see why enterprises consistently choose Whatfix’s DAP over ClickLearn for its powerful in-app guidance, AI-powered support, and application usage analytics. Did we mention we’ve been named a Leader in G2’s DAP report for the last 9 quarters and are the only DAP vendor recognized by Gartner in its 2025 Voice of Customer Report?

What Is ClickLearn?

ClickLearn is a digital adoption platform (DAP) that automatically documents digital processes (from enterprise software applications like Microsoft Dynamics 365, SAP, and Salesforce) and converts them to reusable onboarding guides and internal SOPs. It’s a widget in the backend of an application that captures audio, mouse clicks, keystrokes, and any on-screen UI interactions and converts them into step-by-step guides, HTML documents, PowerPoint slides, and DOC files—whichever you prefer.

Simply Click record on web-based applications and ClickLearn will shadow every UI input you make and convert them into presentation slides, documents, or videos that you can:

  • Annotate for employee onboarding or training purposes
  • Caption or translate into 65+ languages, voiceover in 135 dialects.
  • Aggregate into learning and development portals.
  • Blur out sensitive information (that is, in your screenshots/recordings).
  • Share with your audience in a few clicks (using ContentCloud).

clicklearn

What are the best alternatives to ClickLearn?

  1. Whatfix
  2. Apty
  3. Lemon Learning
  4. Spekit
  5. Stonly

 

Check out these related DAP resources:

ClickLearn Pricing

ClickLearn doesn’t publicly list any pricing tiers on its website, and like most enterprise software vendors, asks potential customers to, “request a quote.” But, TrustRadius indicates that its pricing ranges between $208 per installation (i.e., per instance), per month for the Basic tier to $1,023 per install, per month for the Enterprise tier.

  • Basic: $208 per install, per month
  • Essentials: $360 per install, per month
  • Professional: $740 per install, per month
  • Enterprise: $1,023 per install, per month

5 Reasons to Consider a ClickLearn Alternative

ClickLearn is an effective guided adoption and automatic software documentation tool—but when you start using it extensively or onboarding more employees or customers, certain shortcomings are immediately apparent.

It’s only compatible with Windows-based desktop applications and Chromium browsers for web-based apps, offers limited analytics and feedback features, and lacks the market penetration and support footprint (think help center articles, product documentation, etc.) its main industry peers have.

1. Only compatible with Windows and web-based applications

By its own admission, ClickLearn supports roughly 90% (how’d they get that figure?) of Windows and web-based applications—which is just a fancy way of saying that users on MacOS and Linux or any non-Chromium browsers (Safari, Firefox, etc.) won’t be able to author content (at best) or would have to settle for a clunky, hacked-together solution at worst.

2. Limited analytics and feedback features

ClickLearn’s most significant USP is its self-help angle—its platform enables decision makers, departmental heads, CIOs, sysadmins, product managers, IT executives, etc. to navigate software products as usual simply and ClickLearn will capture your journey and convert it into self-help guides your audience (employees for internal use cases; customers for external) can use to sort themselves out.

How do you determine which resources are solving your users’ problems so you can edit, highlight, or annotate as required or leave content as-is? Here’s another area where ClickLearn drops the ball significantly and impacts their product’s functionality negatively.

Apart from basic usage analytics (Page Views, Filter by Region, Most Viewed, etc.) ClickLearn lacks more powerful analytics features to help you collect and break down engagement metrics such as queries served, users in training, unique interactions, etc., using tools like engagement charts.

Likewise, while ClickLearn’s feedback features enable users to comment on resources (akin to Google Docs), it lacks in-depth sentiment analysis, NPS surveys, free-form surveys, and other tactics for measuring customer effort.

3. Lack of online resources and support

Ironically, especially for a product that helps business users document and convert their processes into step-by-step guides, slideshows, and videos, ClickLearn has a limited support library. That is, ClickLearn only publishes product release notes and maintains a public support portal where users can ask questions publicly (by creating a ticket), comment on live help articles, and get their tickets resolved by ClickLearn’s support team.

4. Not SCORM compliant

SCORM is an interoperability layer that allows sharing resources—videos, course scripts, audio, assessments, badges, comments, overlays, etc—between LMS and DAP platforms.

Suppose you’re thinking of investing or switching to ClickLearn. In that case, you’ll have to convert or recreate all your content assets from scratch—a task that’ll be tremendously difficult at best and impossible at worst, especially if you have an extensive content catalog.

Whatfix is the only SCORM-compliant DAP on the market.

5. Lacks amount of online reviews in comparison to other DAPs

It sounds like an ingenious criticism for why you shouldn’t use a product since many newer upstarts tend to be just as capable as their legacy peers. While ClickLearn isn’t a brand-new digital adoption solution (founded 2013), its platform’s maturity and functionality haven’t kept up with what you’d expect from such a long-lived product or with its DAP peers. For example, Whatfix has 300+ reviews on G2.com.

Even on G2 (or Capterra, Software Advice, TrustRadius) ClickLearn has just 34 reviews, which isn’t confidence-inspiring for a product that’s supposed to be the hub for your learning and development efforts.

5 Best DAP Alternatives to ClickLearn

Based on our breakdown, we can easily conclude that while ClickLearn offers an extensive roster of features, it leaves much to be desired. So, what should you even expect from an ideal digital adoption platform? Among others, a digital adoption platform should offer:

  • A user-friendly interface that non-technical users can access without writing code.
  • Contextual guidance via UI and UX cues like hotspots, tooltips, and beacons.
  • Interactive walkthroughs and onboarding flows users can navigate at their convenience.
  • A self-help library where users can search through articles, pre-recorded demos, video explainers, product release notes, etc.
  • Personalized onboarding and learning pathways into which users can be segmented by their role, etc.
  • Automatic content localization that translates help resources into your users’ preferred language, either by selection or detection (IP, location, or device language).
  • Feedback channels through which you can understand how your onboarding and self-help resources are helping your customers resolve their issues and whether you need to edit or revise them accordingly.

Using this somewhat limited list of requirements, we can rate potential Clicklearn alternatives to help you pick out a product better suited to your needs.

 

1. Whatfix

Whatfix is a digital adoption platform that helps enterprises roll out new software products to their team, reduce their time-to-value, and quickly achieve a positive ROI from the SaaS investment by using contextual user experiences, step-by-step guidance, etc.

Whether you’re an IT lead trying to get your SDRs to adopt Salesforce as part of their workflow, or a product manager looking to increase your product’s stickiness, Whatfix offers a digital adoption and product analytics toolkit to help you unlock your application’s true potential across web, desktop, and mobile interfaces and train your end-users on autopilot.

Salesforce-Flow

Whatfix acts like a transparent canvas that adds a self-help hub, contextual guidance cues, and guided onboarding experiences on top of your enterprise applications. Its Enterprise Insights and User Actions enable organizations to identify areas of user friction, segment users into groups, map user flows, monitor adoption, track custom events, and ultimately take a data-driven approach to adoption.

How does Whatfix measure against our list of DAP prerequisites? Whatfix enables it customers with:

  • No-code editor to create on-brand in-app guidance and support resources.
  • Guide employees and end-users through your SaaS products with interactive walkthroughs, product tours, task lists, and more.
  • Highlight unused features, provide helpful tips, alerts users to errors, communicate product announcements, and more with smart tips, UX beacons, pop-ups, and field validations.
  • Embed a self-help widget inside your product’s dashboard that automatically crawls your knowledge repositories (knowledge base, documentation, help desk, video tutorials, etc.) so that users can search through your documentation and support resources without leaving the application.
  • Analyze your user experience and fix areas of friction with cohort analysis, user flow analysis, journey mapping, and customer event tracking.
  • Track which resources users are engaging the most and identify new support resources that you need to create based on insights collected from your users’ unresolved support searches or friction points.
  • Create in-app surveys to collect feedback via NPS surveys, polls, and text quizzes.
  • Automatically translate in-app content into 70+ languages, based on your users’ location or preferences.
  • Whatfix is the world’s first SCORM 1.2 compliant in-app guidance system—you can export content modules, overlays, videos, and articles created in Whatfix into virtually any LMS.

Now, it’s important to note some subtle differences in how Whatfix works vs. ClickLearn: while ClickLearn helps you capture, annotate, and share on-screen UI interactions, Whatfix actually (not via video or simulation) guides users through your product, alongside their actions, to manipulate your product’s UI in real-time before they can proceed.

Compared to ClickLearn, Whatfix works on MacOS and Windows, supports a wider range of enterprise applications, has a larger footprint in the DAP niche, and has an equally impressive support library.

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2. Apty

Apty helps It leaders and product teams simplify product adoption with contextual content and personalized guided walkthroughs users can access conveniently.

Like ClickLearn, Apty’s design and marketing ethos makes it obvious they designed their product for companies looking to adopt enterprise software applications like Salesforce, ServiceNow, Workday, Microsoft Dynamics, etc., that usually combine so much functionality into their ecosystem that they can be overwhelming, especially for non-technical users.

To simplify that learning curve, Apty helps you:

  • Coach users through the product adoption process using onboarding checklists.
  • Fill in UI gaps with field validation and interactive tooltips.
  • Export in-app guidance and training resources as PPT, PDF, MP4, or SCORM-compliant files.
  • Identify roadblocks in your onboarding and training pipeline using Apty analytics.

3. Lemon Learning

Lemon Learning’s approach to digital adoption is very similar to ours (i.e., Whatfix’s) as it’s primarily focused on augmenting the product experiences in real-time vs. ClickLearn’s approach which records them after the fact. Among others, Lemon offers:

  • Step-by-step onboarding flows, interactive guides, and in-app messaging for incremental learning.
  • A WYSIWYG editor where you can design training experiences via a drag-and-drop interface.
  • Push notifications you can enrich with GIFs, videos, images, and hyperlinks to help you capture attention without being disruptive.
  • Tooltips that highlight helpful tips in text bubbles when you interact with specific UI elements.
  • Advanced analytics that break down user interaction rates (that is, with your guidance resources) on an easy-to-use dashboard.

While Lemon Learning has an impressive lineup of features, it might not be a great fit when you consider that it’s:

4. Spekit

Spekit is both a digital adoption solution and a 1:1 concierge that helps knowledge workers find bits of information quickly, especially when working with complicated enterprise platforms (SAP, Salesforce, HubSpot) where it can be challenging to track down data manually.

Instead of the traditional all-at-once product adoption model, Spekit offers just-in-time clues, highlights, notes, checklists, and other onboarding queues (sourced from your help library) that surface when users interact with specific UI elements. Using Spekit, employees can search multiple tools in their stack (Drive, Gmail, etc.), explore products step-by-step with onboarding flows, and test their knowledge on specific subjects (GDPR, compliance, etc.) with periodic surveys.

5. Stonly

Like Whatfix, Stonly offers a two-pronged approach to onboarding and adoption: first, product managers can create product walkthroughs, onboarding checklists, and free text feedback forms for customers, without writing a line of code; on the other hand, IT teams can also use Stonly to craft interactive SOPs, decision trees, knowledge bases, and step-by-step guides for employee onboarding and internal product adoption use cases.

Stonly also offers an AI-powered chatbot that scours your knowledge base, Google Docs, Zendesk, Sharepoint—basically, everywhere you share and store work-related knowledge—for accurate answers in the blink of an eye.

Table of Contents
How to Build a Digital Adoption Business Case
Learn how to create an enterprise business case for pitching a digital adoption platform investment to key stakeholders.

Whatfix FAQs

Don’t see your answer? Send a message to our live chat, we’d be happy to help!

digital adoption platform (DAP) overlays onto other software applications that provide in-app guidance and on-demand support to users. Admins use no-code editors to create, publish, and manage in-app content such as product tours, interactive walkthroughs, smart tips, task lists, and self-help wikis that help assist and guide users through applications in real-time. You can learn more about the Whatfix Digital Adoption Platform here.

With Whatfix Mirror, non-technical teams can quickly create interactive sandbox environments of web applications to provide hands-on user training in a no-risk replica environment.

Whatfix offers two types of user analytics: Guidance Analytics and Product Analytics.

Guidance Analytics is included for all Whatfix DAP customers. It provides engagement and usage data on your in-app content built with Whatfix. See Task List completion rates, Flow dropoffs, Smart Tip views, common Self Help queries, and more.

Whatfix Product Analytics is a comprehensive no-code event-tracking solution. It empowers application owners and product managers to analyze user behavior on internal software and customer-facing apps.

For full pricing information, please visit out pricing page.

Pricing for each product and plan is composed of a flat fee, plus user license fees. The flat fee depends on the product and plan you need. User license fees are defined based on the type of user who will access the application where Whatfix will be deployed, as further defined below:

For employee-facing applications used by your employees for internal business functions a user license is equal to the total number of users with access to such application.

For customer-facing applications used by your customers or external-facing users (partners or any other third-party) a user license is equal to the monthly active users (MAUs) with access to such applications.

What is the largest pure-play digital adoption vendor in the marketing. Explore our Compare Hub to see why Whatfix is the DAP market leader. 

You can also see individual alternative guides to other DAP vendors here:

Whatfix supports both web-based, mobile, and desktop (or on-premise) implementations – as well as internal use cases for employees and external use cases for customers.

For our web-based cloud offering, you just need to install our Whatfix Editor extension on Chrome or Firefox, and you are ready to get started. Our editor’s user experience is so simple that you can create interactive guides easily, with no technical dependencies or setup required.

Our mobile DAP deployment utilizes an SDK.

We also offer full support for on-premise setups. Our on-premises export version allows you to export and deploy Whatfix guides on your own web server.

You can find Whatfix DAP on all major software review websites including G2, Capterra, SoftwareAdvice, Gartner, TrustRadius, etc. We recommend starting with Whatfix reviews on G2.com, as it is the largest, most established third-party review network. With 350+ reviews, Whatfix has been named a Leader in the DAP category for 9 consecutive reports.

Our customers range from SMBs, large enterprises, and Fortune 100 companies across verticals, including:

  • Banking organizations and financial service companies
  • Insurance carriers
  • Healthcare providers
  • Federal Agencies, Governments, and Public Services
  • Pharma and life science organizations.
  • Universities
  • SaaS companies
  • eCommerce marketplaces

…and many more – all solving their digital adoption challenges by empowering their employees, customers, and end-users with Whatfix.

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700+ customers in 30+ countries. 99.5% CSAT score.

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Software Clicks Better With Whatfix
AI-powered in-app guidance, hands-on training, and adoption insights to contextually enable every user, on any application, task, or workflow.