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Practical insights for turning enterprise software investments into measurable business outcomes, from the digital adoption experts at Whatfix.
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Digital Adoption

How to Train Employees on New Software

Traditional learning methods often underperform for software training, leaving users frustrated and digital investments failing to realize their full potential. Current best practices emphasize hands-on learning and in-app guidance that delivers support exactly when and where users need it, driving real results.

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Explore Modernization Guides

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Sales
Modernizing Contract Operations: How to Drive CLM Adoption & ROI
Discover how contract management transformation streamlines workflows, reduces legal friction, and accelerates deal cycles for stronger business outcomes.
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Call Center
Call Center Transformation: How to Modernize Operations
Explore how call center transformation modernizes operations, boosts agent performance, and accelerates ROI across CX, automation, and analytics.
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Employee Training
Discover how learning and development modernization drives business impact with personalized, in-app learning, deeper analytics, and agile training strategies to boost ROI.
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Support
Customer Service Transformation: How to Modernize Operations
Learn how customer service transformation modernizes support operations, arms agents with real-time guidance, and boosts efficiency through automation and omnichannel.
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Overcoming the Change Curve in the Workplace

5:30 ⋅ 3,200 views ⋅ March 5th

What Is In-App Guidance? Use Cases, Tools

5:33 ⋅ 400 views ⋅ Dec 20th, 2024

Explore Industry Insights

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Pharma
Employee Training in the Pharma Industry: From Compliance to Upskilling
Discover best practices for developing effective pharma training programs and detail common challenges contextual to the pharma and life science sector.
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Healthcare
Change Management in Healthcare: Best Practices
Discover how healthcare change management eliminates resistance, builds confidence, embeds help into new workflows to safeguard quality, compliance, and achieve adoption goals.
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Insurance
CX in Insurance: Why Insurers Must Prioritize Digital Experience
Learn how insurers can elevate digital CX to reduce friction and grow revenue with omnichannel journeys, personalization, and embedded support.
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Public Sector
Public Sector IT Modernization: From Vision to Value
Explore how public sector IT modernization aligns systems, strengthens security, and enables scalable citizen services through smart adoption and analytics.

Beginner's Guide to Digital Adoption Platforms

Learn the basics of digital adoption platform (DAP), explore use cases, and see why 70% of organizations will invest in a DAP by 2027 to enable users with contextual help in the flow of work.

Explore by Technology

HCM Adoption
Explore strategies to maximize HCM adoption, from onboarding, training, and supporting employees to ensuring governance, usage, and long-term value from your HR technology investments.
CRM Adoption
Learn how to drive CRM adoption, accelerate sales workflows, and enable sales and service teams with better onboarding, training, and governance for measurable business impact.
ERP Adoption
Discover best practices for ERP enablement—from onboarding and workflow guidance to change management and governance—maximizing efficiency, compliance, and ROI across ERP systems.
AI Transformation
Unlock enterprise AI success with guidance on training, adoption, workflow governance, and change management to ensure sustainable value realization from AI transformation investments.
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Software Clicks With Whatfix

From in-app guidance, just-in-time help, simulated application training, AI roleplay, and user behavior analytics, Whatfix is an all-in-one platform that uses AI to enable users with contextual experiences, eliminate workflow friction with timely performance support, and realize the vision from technology investments.