For example, PlanetHS, an athletics management software company, eliminated 190,000 support tickets in 12 months by implementing Whatfix.
DAS are also well-suited for large companies because they work within the businesses’ existing technology. Enterprises often have established learning management systems (LMS), knowledge bases, and other training tools. It would be difficult and time-consuming to completely transfer their established training modules to a new system. DAS integrate with existing technology, allowing for a seamless transition and easy consolidation and organization of learning materials.
Whatfix: The Differentiated Enterprise Leader in Digital Adoption Solutions
Enterprise businesses need training solutions that work across multiple applications and can offer training for apps with numerous customised features. When evaluating DAS, companies should consider their use cases carefully and select solutions that can handle the necessary volume of users and features.
When businesses consider Whatfix, they can see that the platform works with multiple enterprise-level applications, including Salesforce, ServiceNow, Oracle CRM, and SAP SuccessFactors. Businesses can also see that Whatfix was the first to offer SCORM-compliant guidance, and the platform has xAPI integration so companies can easily track online and offline learning progress.
Because of Whatfix’s long history working with enterprises, its platform is specifically designed to meet the unique needs of such large-scale companies. It can handle large numbers of users with multiple roles, and it works within highly customised applications and across multiple pieces of software. As a result, enterprise businesses consistently award Whatfix a high rank among digital adoption platforms, with the highest score for customer satisfaction.